Last updated: July 13, 2026

At Nellyshop, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address
  • Order Information: Products purchased, order number, payment details, and transaction history
  • Account Information: If you create an account, we collect your username, password, and account preferences
  • Usage Information: Information about how you interact with our website, including pages viewed, time spent, and referring URLs
  • Device Information: IP address, browser type, operating system, and device identifiers

How We Collect Information

We collect information in the following ways:

  • Directly from you: When you place an order, create an account, sign up for our newsletter, or contact our customer service team
  • Automatically: Through cookies and similar tracking technologies when you browse our website
  • From third parties: Payment processors may share transaction-related information with us to complete your order

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery
  • To communicate with you about your orders, returns, and customer service inquiries
  • To improve our website, products, and customer experience
  • To send you promotional emails and marketing communications (only if you have opted in)
  • To detect and prevent fraud, unauthorized transactions, and other illegal activities
  • To comply with applicable legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling your orders, including:

  • Payment processors (to process your payments securely)
  • Shipping carriers (to deliver your orders)
  • Email service providers (to send you order confirmations and marketing communications, if opted in)

These third parties are contractually obligated to protect your information and may only use it for the specific services they provide to us.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL (Secure Socket Layer) encryption for all data transmitted during checkout. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Opt-out: Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails

To exercise any of these rights, please contact us at info@nellyshop.it.com.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly as a result.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.